Case 4640, August, 2010; Case 4725, October, 2010; Case 8800, November, 2014
I've used Taking IT Mobile several times, and I'm so glad I found them! When my Mac's Western Digital hard drive failed at work, many years of old files were feared lost (backups were an issue). Thankfully, Taking IT Mobile were able to recover the valuable files in a fast, courteous and efficient way. More recently, I contacted them to recover some precious photos from a personal WD hard drive. Not only did they assist after hours in treacherous weather, they were very quickly able to recover the photos and return the recovery promptly. They are dependable, efficient and really go above and beyond! Thank you Taking IT Mobile!
Case 9123, May, 2015
I had called Data Recovery because I needed to recovery video files from a recording device for work. The device was picked up within a half hour! Less than 24 hours later I have my video back! I have never received this high level of customer service. EVER! I'm still in awe of what they did in such little time. I will definately be using them if the situation presents itself again! Thank you so much for the fast and great service!
Case 9062, April, 201
The T.I.M. group were a delight to deal with. Not only did they recover all my data from my Linux RAID system, but they spent extra time communicating with me and looking into some possible other data that I could not access myself. These guys could have said they had done their job but they insisted on assisting me further and till I was fully satisfied. I would recommend their services to anyone as they are extremely bright and professional team and I am very thankful that I found them .. a fast, friendly, and service-oriented group.
Case 8978, February 2015
As a senior, I find I rely on my computer more and more to keep in touch with friends, to preserve precious memories in photos and to organize personal and household data. It never occurred to me that it could all disappear forever in a one second hardware crash. Several computer experts attempted to retrieve my data on my OCZ SSD drive, before informing me that for my particular rare type of hardware failure there was no hope of retrieval. I was devastated! Thank goodness someone recommended that I try Taking It Mobile Data Recovery. Within a few days they worked their magic and all of my data was returned to me intact...from the pictures of my son's wedding to the knitting pattern I have spent months writing. I will be forever grateful for their skill and expertise in the area of data recovery. Next step - learn to backup files on an external drive. Thanks to Taking It Mobile Data Recovery, my computer journey continues!!!
Case 8987, March 2015
This company was amazingly quick to respond to my data loss emergency. I had a mechanical breakdown with my external Western Digital hard drive with about 6 months of work that I had not backed up because I was side-tracked with a personal injury. I contacted several companies and none responded as quickly nor offered the benefits that Taking It Mobile Data Recovery did. I really appreciated the fact that when you deal with this company, you can speak to a person who can answer all of your questions during the process. One of the partners arrived at my school to pick up my drive the next morning and within a few days I had all of my data back in the same folders. I have already told my story to some of my colleagues and they were quite impressed. These guys are life savers and I would use them again in a heart beat! They are data rescue heroes with a personal touch!
Case 8969, February 2015
My experience with Taking IT Mobile was fantastic. The service was perfect. My fiancé thought she had lost all of her data from her phone including many precious photos. I fortunately found this great company. I loved that it was very quick, from the time I called, to the time I had a perfectly operating phone back in my hands. It was amazing!
Case 4714, October 2010
The drive holding the recovery arrived this morning. Thanks very much for the quick turnaround and the wonderful service. The TIM Online Case Tracking allowed me to review the progress your technicians were making on the project, which was great comfort. Most importantly, they were able to recover all the files on my NAS RAID device, after the array failed. I am very impressed and recommend TIM to anyone I encounter who is unfortunate enough to lose important data.
Case 8822, December, 2014
If there is any situation requiring recovery of data from failed drives (external or internal), I highly recommend the T.I.M. Data Recovery team.
Case 9011, March 2015
TIM Data Recovery was quick in recovering our data on our Western Digital robot controller drive, and getting our assembly plant running.
Case 4054, April, 2009
Our company did everything by the book to back up and protect our data, or so we thought. Then reality hit. The backup would not reinstall. We took our HP to a “techie” company that kept everything for a week and then advised that they were unable to solve the problem…" T.I.M. was successful in recovering all of the documents and information that we needed, as well as resurrecting links to the MANY websites that we use for research, that had taken several years to accumulate. Turnaround time was great, the successful recovery of our data was incredible, particularly since we had given up hope; and your attitude, service, and attention was beyond reproach.
I would like to express my appreciation for the excellent customer service and data recovery support provided by you and your staff. My Maxtor hard drive crashed and it had lot of important files that were not backed up for a while. I was worried that we wouldn’t get our data back. But you guys did an excellent job in recovering all of our data. The entire process, from to start to finish, was very smooth, very professional and it was done for a very reasonable price. Throughout the process, I was kept in the loop on what is going to be done, how the data will be recovered and when it is going to be completed. All my e-mails and questions were responded to very quickly. The overall service was very good and it exceeded my expectations. In the future, if I have similar problem I will definitely use your company again and I will definitely recommend you to others.
I had just finished making breakfast for the family, when I decided to head to the office and chat on Facebook. I attempted to turn my computer on, but all I saw was a heartbreaking black screen. Thoughts immediately ran through my mind. 'Oh my god, the wife is going to kill me', and, 'I hope I didn’t lose all my vacation, wedding and most important my daughter's baby pictures'. I took the Maxtor drive to a local store. Although they were unable to recover most of the data, they still charged me for what they did get. And they further complicated the possibility of someone else getting a recovery, by breaking the seals on the drive. Taking IT Mobile provided a service for which no price tag can be attached, for the memories recovered in those pictures. Who could put a price on 15 years worth of pictures, and me holding my newborn daughter for the first time? On behalf of my family and me, I’d like to wish you all the best with your company.
Case 9054, April, 2015
Lost my new born daughters pictures and videos when my hard drive crashed. These guys got it back and I tried two other services that couldn't. Great Service!
I got a quote on what it would take to fix my Western Digital drive in the very same day I dropped the WD drive off. After a few short days I had all my personal data back in my hands. The recovery was a complete success. The entire process, from progress on the data recovery to what the expected costs would be, was entirely transparent to me. There were no surprises during or after the recovery was completed. I was extremely satisfied with the professionalism and quality of the work of Taking IT Mobile and would highly recommend them to anyone. Many thanks!
Case 8852, December, 2014
The team at taking it mobile was recommended to me when I lost all the pictures I have taken over the past 10 years due to an external hard drive that failed. I was so sad when my local pc recovery shop was unable to recover my files. They sent it out to taking it mobile and they recovered all of my files. I was so grateful that they are so good at what they do, and I am happy I found them!!!
Case 9115, May, 2015
I was doubtful when my MacBook pro was not responding and I was in panic mode. I was recommended by mac to a company who did data recovery who I thought were a over the top in my opinion. Moving along though, I came across T.I.M., and my problems were solved! With helpful and polite staff, they offered to pick up my drive, asses it, and return it back if they were not able to get things working to my liking. They got back to me within hours explaining the options I had and I mean, I felt better already. They recovered everything and delivered my drive as well. I call that top quality service right there. I would definitely go back if I have an issue with my drive or laptop in that matter. I would definitely recommend for all!
Case 8799, November, 2014
Recently, I had the misfortune of requiring a data recovery service as my hard drive became corrupt, as well as the raid backup. I decided to search the internet to see if there was a recovery option and I found Taking IT Mobile Data Recovery. From my initial call to the final day when my drives were returned to me, they were one of the most professional and caring companies I have ever dealt with. They were very clear on what they could and might not be able to do, they did not make any false promises and delivered on everything that they said they could. It only took a couple days, but they were able to recover all of my data successfully. The price was very reasonable, and worth every penny. A huge thank you to the folks at Taking IT Mobile Data Recovery. I hope I never need your services again, but you will be undoubtedly the ONLY place I will ever call!
Case 8847, December, 2014
My MacBook Air just conked out on me one day, and I didn't know what to do. I took it to Apple and they told me my internal hard drive had failed and shut down, and that I would have to re-boot my laptop, but I would lose all my data in the process. After a lot of research on the internet I found Taking IT Mobile, and they were so helpful! I emailed them and within an hour or so they called me to find out more about my problem. They quickly got it going, and completed the work. It took about a week for everything, and I got everything I needed off my internal hard drive. I would definitely recommend them if anyone was having problems with their computers/laptops and needed data retrieved! And while I hope I never have to use them again, I would if my laptop failed on me again.
Case 9032, March, 2015
The guys at Taking IT Mobile Data Recovery saved us! After my own mistake of only backing up my files to one external Western Digital hard drive, we had a power surge one day and it fried all my files and all my family pictures from the last ten years. I was devastated, unable to think of the next step to get them back. I took my WD Hard drive to a local, trusted computer shop. When they attempted, and said it was beyond their means, they recommended Taking IT Mobile and promptly sent the hard drive to them. Within days the team at Taking IT Mobile had not only rebuilt my hard drive from scratch, had also recovered ALL my files, and most importantly ALL my family pictures. I couldn't be more happy and impressed with their service. Thank you Taking IT Mobile for helping preserve my family memories. Worth every penny!
Case 8968, February 2015
Awesome service! Thank you so much for recovering my Kingston SSD laptop hard drive. Went to a few places and said that it was not guaranteed recoverable and the cost was in the thousand. Luckily I came across T.I.M and to hear that it was recoverable within an affordable price. Got data return in 3 days was amazing. Excellent customer service and communication between the agent and tech support. Definitely recommend.
Case 8780, November, 2014
I would like to tell you my experience with Taking It Mobile Data Recovery. The team of professionals that I was given the opportunity to work with was amazing. I was in distress. I had been told by another computer expert that my Seagate hard drive had seized and that everything on the computer would be lost. You can imagine my distress! I had realized I had all my photos of all my children on that Seagate hard drive, so I was completely upset, as I thought I had lost all of those precious memories of photos of each of my kids.The T.I.M. team was able to recover all my photos and they took the time to walk me through the process of how to go through the data. They took the time on more than one occasion to help me to create files, and explain computer techniques that I was not aware of .Their professionalism and their kindheartedness in being able to call me back at a more convenient time was such a blessing. Therefore now I have all my photos of all my children and I have peace of mind knowing that there is a company that is able to retrieve data that is lost. This is a great asset in the world of upcoming technology, and I will definitely recommend Taking IT Mobile data recovery to all my friends and family. The world of technology is only going to get more advanced and their services are greatly valued. Without their professionalism and their knowledge, I would have been lost, and all my memories in my photos of my children would have been gone. I greatly appreciat all the hard work and effort and communication that they were able to provide in a most positive productive and respectful manner. Thank you!
Case 9101, April, 2015
The TIM Data Recovery staff were very helpful with retrieving my data for me, from my Samsung external drive. They were honest and genuine about all potential outcomes. They assured me they would be doing their best and apply their 16 years of data recovery experience to my case. Sure enough, they got my data back and in a timely fashion. Great service! Thanks, Taking IT Mobile!
Case 7494, December, 2013
Data recovery is quite expensive so it is not for everyone, I only suggest it for people who are very desperate. I lost several drives over the years and I chose to recover an old Western Digital backup with some extra photos and work I never got a chance to duplicate. I am very happy with Taking IT Mobile, they got back to me quickly with a more reasonable quote but also explained the process much better than two other places I contacted. They were very helpful and curtious and I am planning to recover one more hard drive with them.
Cases 7922, 7933, April, 2014
I worked with Taking It Mobile twice, as based on a recommendation from a Mac repair service. I had 2 hard drives that required recovery. The Taking IT Mobile team members are all incredibly thoughtful and considerate. They recovered my drives (both!), their customer service was pleasantly friendly and hands-on (they came to pick up and drop off my drives), and I have already - and will - sincerely recommend them to anyone looking for data recovery or hard drive recovery in Toronto. Genuinely, there is not a single bit of my experience with this company that I would want to change or could improve.
Case 9061, April, 2015
My Western Digital Hard drive suffered significant damage. It was a high-risk case. The T.I.M. team quickly gave us options and kept in touch with us every step of the way. Their quote was fair and reasonable, and they worked with us to find the best solution for the best price. Their service is based around "you don't pay unless we succeed," and they work with you to determine what are the parameters of "success" as you would have them define it. It was a high risk job with no guaranteed results...and TIM Mobile Data Recovery succeeded! They recovered 100% of my data. Amazing service, even better results! We were thrilled with the service and results from TIM Mobile Data Recovery.
Case 8771, November, 2014
They saved my life! I lost some work related data on my Samsung SSD drive (Toshiba notebook), and they retrieved it for me. Also pricing is very reasonable. I am very satisfied with their service and highly recommended.
Case 8855, December, 2014
My heart sunk when my computer and my back up Seagate drive both failed from an electrical storm. My complete backup for quickbooks and my business information was lost. As soon as I spoke to Taking It Mobile Data Recovery I felt that there was a chance to get some of my data back. Their quick response to get the drive analysis going, and then a quick report .. that is service! Once the problem was diagnosed a quote was given for the solution which included a new back up drive with all of my recovered data on it. When you lose this kind of information the first thought is you would pay anything to get it back but I was very surprised at the final cost and particularly the turn around time for completion. Excellent service and very friendly staff talked me through the whole experience with a great result. It doesn’t get any better!
Medicine Hat, AB.
Case 8915, January, 2015
Great Canadian company to deal with if you require data recovery. Free shipping there and back. Great communication throughout the process. Recovered a huge amount of our data. So very happy we went with TIM.
multiple cases over many years (referring agent)
Love dealing with this company - prompt response, fast service and great success rate. Friendly and a pleasure to deal with, their service is exceptional and very professional. A lifesaver for our customers. Would recommend them every time.
Case 8670, September, 2014
This is to confirm that we have a good recovery. Pass along thanks to your team for a great job!!!
Case 8894, January, 2015
I'd like to thank you for your efforts on recovering my data and the convenience you provided!!!! It was a pleasure and painless!! I'd be sure to recommend you should the opportunity arise!!!!
Case 8872, January, 2015
Taking IT Mobile turned around a dire situation for me earlier this year when I thought I'd lost a considerable amount of data that I hadn't backed up. They not only salvaged the data through a delicate 'head transplant' operation on my old hard drive, but also delivered the saved data directly to my front door, all within a couple of days. They are life savers! Excellent and highly professional service across the board.
Case 8867, December, 2014
Being a professional Wedding photographer, I was bound to lose data eventually. Low and behold it happened one day. One of my friends recommended this company. After experiencing such a fast and friendly service, I was able to get my compact flash card completely recovered. Highly Recommend them!!
Richmond Hill, ON.
Case 7537, January, 2014; Case 8898, January, 2015
Service was Excellent. Quick and prompt attention to problems at hand. Very professional and polite. Honest in regards to what issues could be resolved. High Technical abilities. Definitely will use their services again if need be. Definitely would recommend them to any one in my industry.
Case 8913, January, 2015
Taking IT Mobile provided me with exceptional service on my dead Seagate hard drive, and I would recommend them to anyone in need of data recovery. The fast turn around and professional service is what stands out.
Case 8873, January, 2015
I have dealt with the old company and now Taking IT Mobile and still received top notch service. Kept in communication the whole time the recovery was in process. Will definitely use again as my only choice for data recovery in Toronto although they do offer their services in North America. Excellent, highly recommended!
Case 8927, January, 2015
Very fast & professional service. It was extremely convenient, in getting the recovery attempt going on my dead Toshiba SSD drive, and then getting it back. They also don't charge you until they find out if they can recover your data. I was on a deadline and they recovered all my data very quickly so I was able to make that deadline. Great service!
Case 8905, January, 2015
When I thought all was lost, pictures, documents, EVERYTHING, the T.I.M. team managed to recover my entire Western Digital hard drive. They helped me out quickly and made me feel better from the moment we met. I cannot say enough great things about Taking IT Mobile, they saved me!
Case 8965, February, 2015
Taking IT Mobile saved my life!!! I lost all my work for the past 5 years and they were able to recover it, when all other efforts failed. I would recommend this company 200%. Look for them ... they are very caring, professional and wonderful to deal with. The most reliable company, that gets the job done. Very efficient and Trustworthy. All an amazing experience.
Case 9052, March, 2015
I feel so fortunate to have contacted Taking IT Mobile Data Recovery, after my daughter's Mac Hitachi hard drive crashed and she had not backed up her computer in 3 months. Within 1 hour of speaking to them, they picked up my computer and I had a diagnosis within a few hours. They kept me posted on the challenges faced, and by the end of the next day, my daughter's computer was returned and all data was put on the external hard drive. They understood the importance for my daughter to get her data back asap to work on school projects that were due.The job was fairly priced and the service was much faster than any other company quoted (others quoted 4 - 7 days). They are knowledgeable, very accommodating, and trustworthy. I highly recommend Taking IT Mobile Data Recovery.
Case 9004, March, 2015
Excellent service! I would just like to say that the experience I had with Taking IT Mobile has been AMAZING!! From beginning to end, their service was impeccable and I was so very impressed by the professionalism I experience and also the prompt replies to my queries and concerns. As a photographer, having a hard drive die, in this case my Western Digital external drive, is one of THE most dreaded things that can ever happen! I was so relieved to find a company that not only took on board my concerns but dealt with my requests in such a pleasant manner. They had all my data back in my hands within just a few days. I was so impressed by their service that I would be more than happy to recommend any of my colleagues or friends to them in the future! Thanks again Taking IT Mobile team...you have a new loyal customer in me and I thank you all so much for your speedy and professional service!
Case 9039, March, 2015
Contacted T.I.M., just this week, stressing the importance of information on a busted usb key, my daughter’s very important schoolwork. Wow, Superior Service, they picked up the usb key same evening that I called, contacted me the very next day! They told me straight what they thought they could recover and stated the price, no maybe's, no sliding price range, No Surprises! SERVICE WAS ABOVE AND BEYOND! If recovery was not possible, there would be No Charge, They delivered recovered files on a new usb key! It was a pleasure working with them, and I highly recommend T.I.M.. THANK YOU SO MUCH !!! :))
Case 9038, March, 2015
Taking it Mobile recovered my data and my sanity! One of my worst nightmares is losing the entire contents of my hand held device. Unfortunately my back up and my primary storage devices failed me at virtually the same time. I was left completely heartbroken and missing 3 whole years of mine and my daughter's life. Then I found Taking it Mobile online. Not only did a friendly and knowledgeable gentleman answer the phone (AFTER HOURS!!!) but I was also able to arrange next day service and I was kept updated at all times. Taking it Mobile was able to recover not only my precious memories but even some items that had been loooong deleted! I am so glad my first call was to Taking it Mobile and I highly recommend their services to everyone!
multiple cases over many years (referring agent)
We were extremely impressed (and relieved!) with the quality, speed and level of communication provided with regards to the data recovery on our client’s Toshiba external hard drive. We are very thankful we found you. Keep up the great work!!!
Case 8827, December, 2014
Case 7238, September, 2013; Case 8911 , January, 2015
Have used the company twice in the past year....the latest one, an OCZ SSD drive .. fantastic service.
Case 8996, March, 2015
Service received was great. They also hand delivered all items after recovery. All information personal and business were recovered and quickly from my dead Seagate hard drive. I will use them again if ever needed and would recommend to anybody to use them. It was worth every penny.
Case 8921, January 2015
I found Taking IT on the internet after having platter damage on my Western Digital hard drive. They picked up my WD hard drive and worked on it and were able to recover my files that were very important in 2 days. Without these files I would have had to spend days of trying to reenter my tax information. They then delivered the hard drive back with the data files on an external drive which I provided. Great reliable service!! Would highly recommend them if you are looking for data recovery. Another company could not do that for me! So glad a found them!
Anne SToronto, ON.
Case 4244, October 2009
Hi guys, just letting you know that I hooked up the external drive holding my recovery to my PC last night, and it's ALL there! Thanks again for everything; I'll be singing the praises of T.I.M. to anyone who'll listen!
Malcolm C Toronto, ON.
Case 4158, August, 2009
Taking It Mobile was able to recover over 700 photos from a once-in-a-lifetime trip. This, after a major electronics chain’s technical squad charged me, and then said these photos were unrecoverable. Taking It Mobile took on the challenge, and said there would not be a charge if they could not recover the photos. They received it shortly after I contacted them, and a day later, recovered all my cherished photos. The service was completely user friendly, extremely helpful, honest and thoroughly professional. I would recommend Taking It Mobile for any kind of data recovery--even when it appears that all hope is lost, they did the job, and their service is fantastic.
Gail A Barrie, ON
Case 4392, February 2010
Want to thank you for your service, on our failed Linux RAID system. Very prompt, reasonably priced and great customer service! Much appreciated. Thank You!
Frank A Wilson, President; The Employment Solution, Toronto
"Our whole organization is very grateful for Taking IT Mobile's wonderful on-site service. The technician was very professional and knowledgeable. He arrived promptly at our office, quickly diagnosed, repaired and restored our failed database server, then showed our IT personnel how to better optimize our backup routines and help avoid future downtime."
Karen A Richmond Hill, Ontario
"Thank you for saving over ten years of family photographs. And despite our money-is-no-object desperation your company was gracious in both service and pricing. The new backup service you provided gives us great peace of mind. We will definitely recommend you to our friends."
Paul Mandel President; SF Valuations Inc., Toronto
"In 2005 my personal hard drive crashed resulting in the loss of all of our data, including a year's worth of irreplaceable family pictures. We sent the hard drive out to three data recovery companies, who were all unsuccessful."
In 2008 the problem happened to both of our external back-up drives, we had learned from our past mistake about back-ups. The Technicians from Taking IT Mobile were able to completely recover the data in a timely and professional manner, where we had been unsuccessful with others."
Arnold Rosenbloom Senior Lecturer; Department of Mathematical and Computational Sciences , University of Toronto, Mississauga
"The people at Taking it Mobile diagnosed and recovered data from a drive that recently failed. The result of the recovery included a replacement drive with recovered files as well as detailed recovery reports. The service also included an explanation of the failure, a review of the recovery and support through the complete re-installation process and ended only after my system was up and running."
The service was quick, professional, friendly and took place without me having to set foot outside my office. I have no trouble recommending Taking IT Mobile as a capable, convenient, cost effective recovery solution."
Paul Dobbs Manager, Technology & Community Education, JohnHoward Society of Durham Region; Oshawa, Ontario
"I wish to express what a pleasure it was to connect with you and Taking IT Mobile Data Solutions in the effort to recover data for one of our satellite offices. Your expediency, professionalism, and knowledge of the recovery options and methods are impressive. We are extremely happy that we decided on Taking IT Mobile for this important task."
Our need for a recovery of data from a server arose during a move of office locations. While transporting the machine a mere 10 minutes down the road, something caused both the primary and internal backup drives to fail. We were simply met with a bizarre blip and click sound, and the gut-wrenching screen text “drive not detected” at system boot up. This server held many documents important to our staff and the clients we serve that makes it possible for us to provide the service people have come to count on us for in the areas of employment, counseling, literacy and skills upgrading."
In contacting Taking IT Mobile, I was impressed by your ability to quickly lay out a series of possible recovery paths, and to go out of your way to come to us to collect the failed hardware for a cost-free initial condition analysis on a Friday night. Being able to put the drive in the hands of those who will take care of it instead of shipping it through multiple handlers was a very important part of our peace of mind. With your help and the work of your lab staff, we knew within 24 hours that a recovery attempt could be made, and a few days later that recovery was successful to better than 90% of the data. The few files lost were non-essential, replacable Windows system files for the most part, enabling us to get back to full-speed in our business of supporting our clients."
I would like to conclude by saying that Taking IT Mobile achieved quickly what we certainly could not have have done ourselves, kept us informed throughout the process, and saved us a great deal of time that would have been needed to re-build the baseline of materials for this office. I will certainly recommend your company to others when it comes to data recovery needs!"
Steven Wong Toronto, Ontario
"I got a quote on what it would take to fix my drive in the very same day I dropped the drive off. After a few short days I had all my personal data back in my hands."
The recovery was a complete success.The entire process, from progress on the data recovery to what the expected costs would be, was entirely transparent to me. There were no surprises during or after the recovery was completed. I was extremely satisfied with the professionalism and quality of the work of Taking IT Mobile and would highly recommend them to anyone."
Marianne Samuel Toronto, Ontario
"Taking It Mobile was able to recover over 700 photos from a once-in-a-lifetime trip. This is after [Multinational Electronics Store] charged me (hundreds!) and said these photos were unrecoverable."
Taking It Mobile took on the challenge and said there would not be a charge if they could not recover the photos from my corrupt flash card. They came to my door within hours of contacting them and a day later recovered all my cherished photos."
I would recommend Taking It Mobile for any kind of data recovery--even when it appeared all hope was lost they did the job, and their service was fantastic."