12 Apr

Tips for Recovering Data from Touchscreen Devices

Our reliance on touchscreens has grown exponentially over the past several years. From smartphones and tablets to touchscreen laptops and desktop computers, we have grown accustomed to tapping the screen for various apps, tasks, and other functions.

Data Recovery in Toronto

But what do we do if the touchscreen stops working? How can we get our data off the device so we do not lose it? Recovering data from touchscreen devices will depend on the actual device. Let’s take a look at some of the different options for each type of device.


It can be very difficult to get data off a smartphone when the touchscreen stops working. However, that does not mean all is lost. One option is to have the touchscreen replaced. This can be expensive in some cases so it may not be the best solution.

Another option is to plug the smartphone into a USB port on your desktop or laptop computer. You can try to use a data transfer app to copy and move data off the phone and to the computer.

If that does not work because you cannot unlock the phone, another option is to get help from our data recovery service. We have several different methods for retrieving data off smartphones with non-working touchscreens.


You can attempt the same options mentioned for smartphones to recover your data. In addition, another option you can try is plugging in an external keyboard and mouse to use the tablet as a traditional computer. Then you can transfer your data to the cloud or a removable storage device.

Desktop and Laptop Computers

You may still be able to use the device using a keyboard and mouse. You will need an external storage device or an internet connection and a cloud storage service. All you have to do is transfer the data you want to the storage device or cloud service.

Another possible solution is to replace the touchscreen. Although, this can be just as pricey as it is to replace a smartphone touchscreen.

A third option is to remove the hard drive from the computer and put it into a similar model touchscreen desktop or laptop. However, if you are not familiar with how to do this, you may want to get help from us to avoid damaging the hard drive and potentially losing your data.

Video Gaming Systems

Several portable and modern game systems now feature touchscreens with built-in data storage. It can be heartbreaking to have spent countless hours “leveling up” and then the touchscreen stops working. Fortunately, our data recovery services can also help recover your game saves and other data from your gaming systems so you don’t have to start all over.

If you are not able to recover your data using these suggestions, remember we are here to help. There are advanced data recovery methods we can use to retrieve the data you want.

For further help recovering data from a non-working touchscreen device, please feel free to contact Taking It Mobile at 888.877.5002 (1-800-Call-TIM) today!

Share this

Leave a reply